Legal
Terms of Service
Last updated: January 1, 2024
These Terms of Service govern your use of Texas Water Damage Repair Company's website and services. By accessing texaswaterdamagerepaircompany.com or engaging our water damage restoration services, you agree to these terms. Please read them carefully.
Service Agreement
Engaging Texas Water Damage Repair Company for water damage restoration creates a service agreement between you and our company. All services are performed by licensed, insured professionals following industry standards. You agree to provide accurate information about the damage and access to the property for assessment and repair.
Estimates and Pricing
Written estimates provided by Texas Water Damage Repair Company are based on visible damage at the time of inspection. Final costs may vary if hidden damage is discovered during restoration. We provide transparent pricing and will communicate any significant changes before proceeding with additional work.
Payment Terms
Payment for water damage services is due as outlined in your service agreement. We accept major credit cards, checks, and insurance assignments. Late payments may incur finance charges. For insurance claims, you remain responsible for any deductible or non-covered amounts specified in your policy.
Cancellation Policy
You may cancel scheduled water damage services with at least 24 hours notice without penalty. Emergency service cancellations after our team has been dispatched may incur a trip charge. Texas Water Damage Repair Company reserves the right to cancel services if safety concerns or unforeseen circumstances arise.
Property Access and Preparation
You are responsible for ensuring our technicians have safe, unobstructed access to all affected areas. Please remove valuable items from work areas when possible. Texas Water Damage Repair Company is not liable for damage to items not removed from work zones, except due to our negligence.
Warranties
Texas Water Damage Repair Company warrants our water damage restoration work against defects in materials and workmanship for one year from completion. This warranty does not cover damage from new water incidents, improper maintenance, or acts beyond our control. Specific warranty details are provided with your completion documents.
Limitation of Liability
Our liability for water damage services is limited to the cost of those services or the amount covered by our insurance, whichever is less. Texas Water Damage Repair Company is not liable for consequential damages, including mold growth that occurs after our work is complete if proper maintenance is not followed.
Insurance Claims
While we assist with insurance documentation for water damage claims, you are responsible for filing claims and communicating with your insurer. Texas Water Damage Repair Company does not guarantee claim approval or specific coverage amounts. We provide detailed reports and photographs to support your claim submission.
Website Use
The content on texaswaterdamagerepaircompany.com is for informational purposes about water damage services. You may not copy, distribute, or modify website content without written permission. We strive for accuracy but do not guarantee all information is current or error-free.
Dispute Resolution
Any disputes regarding water damage services will first be addressed through good faith negotiation. If unresolved, disputes will be settled through mediation in Harris County, Texas. Texas law governs these Terms of Service, excluding conflict of law principles.
Contact Information
For questions about these Terms of Service or our water damage restoration services, contact Texas Water Damage Repair Company at info@texaswaterdamagerepaircompany.com or (346) 540-0256. Written correspondence can be sent to our business address available on our website.